What special protection do I get if I buy goods or services using a credit card?

When you use a credit card to buy something both the 'lender' and the 'supplier'are responsible for your purchase. This means that if anything goes wrong with the supplier you can get your money back from the lender. For example, if the goods are not delivered or are faulty, you can claim your money back from either the lender or the supplier. This could be useful if, say, the supplier goes bust.

You are entitled to this protection by law (under Section 75 of the Consumer Credit Act 1974), but there are exceptions. The credit card company is only liable for items of goods or services costing more than £100 and up to £30,000.

It's also worth remembering that this protection only covers credit cards. It doesn't apply to other types of plastic card (such as charge cards and debit cards).

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